Privacy Policy

TradeGoats ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using TradeGoats, you consent to the data practices described in this policy.

2.1 Information You Provide

• Account Information: Email address, password (hashed), display name, bio
• Profile Information: Social media handles, website URLs, monetization links
• API Credentials: Exchange API keys (encrypted), wallet addresses
• Payment Information: Processed securely through Stripe; we do not store card details

2.2 Trading Data

When you connect your trading accounts, we collect:

• Trade history (symbols, quantities, prices, timestamps)
• Realized profit/loss data
• Account balance information (for performance calculations only)

2.3 Automatically Collected Information

• Log Data: IP address, browser type, pages visited, access times
• Device Information: Device type, operating system, unique identifiers
• Cookies: Session cookies for authentication and preferences

We use the collected information to:

• Provide, operate, and maintain the Service
• Calculate and display your trading performance metrics
• Create and manage your public trader profile
• Process payments and manage subscriptions
• Send transactional emails (verification, notifications)
• Respond to support requests
• Improve and optimize the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4.1 Public Information

The following information is publicly visible on your trader profile:

• Display name and bio
• Aggregated trading performance metrics (ROI, win rate, etc.)
• Links you choose to share (website, social media)
• Connected platforms (e.g., "Verified on Binance")

We NEVER publicly display: actual trade details, position sizes, account balances, or monetary amounts.

4.2 Service Providers

We may share information with trusted third parties who assist in operating our Service:

• Stripe: Payment processing
• Email providers: Transactional emails
• Hosting providers: Data storage and infrastructure
• Analytics: Service improvement (anonymized data)

4.3 Legal Requirements

We may disclose information if required by law or to:

• Comply with legal processes
• Protect our rights and safety
• Investigate fraud or security issues

We implement robust security measures to protect your data:

• Encryption: API credentials are encrypted using AES-256
• Password Security: Passwords are hashed using bcrypt
• Two-Factor Authentication: Available for all accounts
• HTTPS: All data transmitted over secure connections
• Access Controls: Limited employee access to sensitive data
• Security Audits: Regular security reviews

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain your data for as long as your account is active or as needed to provide services.

• Account Data: Retained until you delete your account
• Trading Data: Retained for performance calculations; anonymized upon account deletion
• Security Logs: Retained for 90 days
• Backup Data: May persist in backups for up to 30 days after deletion

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Objection: Object to certain data processing
• Withdraw Consent: Withdraw consent where applicable

To exercise these rights, contact us at the email below or use the account settings in your dashboard.

We use cookies and similar technologies for:

• Authentication: Keep you logged in
• Preferences: Remember your settings
• Security: Help prevent unauthorized access

We do not use cookies for advertising or cross-site tracking. You can control cookies through your browser settings.

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top indicates the most recent revision.

If you have questions about this Privacy Policy or our data practices, please contact us:

privacy@tradegoats.xyz